Frequently Asked Questions & Policies

Following are a few of the most frequently asked questions for planning for a trip to Driftwood Lodge.
Feel Free To Call With General Questions, To Check Availability and/or Make a Reservations 630-803-8036.

Policies, Terms & Conditions


A 25% deposit is required to guarantee a reservation. Deposits can be made with Check, Visa, Mastercard, Discover, or Amex. Credit Card information can be entered (not required) when making a reservation through website (cards are not automatically charged).  Credit Card charges will incur a 2.5% charge. Your credit card will be charged unless you notify us that you will be paying by check. Checks should be mailed to: 8365 Driftwood Place, Minocqua, WI 54548.  Deposits must be received within 15 days of your reservation request or your request will be made available. Reservations made less than 15 days in advance require an immediate credit card deposit and are subject to the 2.5% surcharge. We will confirm your guaranteed reservation via e-mail. The deposit applies to the last day of a reservation and will not be refunded for any reason in case of check-out before expiration of reservation.


To receive a deposit refund, less a 25% service charge, we require a ninety-day or more cancellation notice. Cancellations less than ninety days can only be refunded, less 25% service charge, if we can re-book your room.  All refunds will be made by check and mailed. No refunds will be given for cabin or boat rentals due to inclement weather.

Balance Due

Your balance is due before the last day of your stay.  Balance can be paid by Check, Visa, Mastercard, Discover or Amex.  Credit card charges will incur a 2.5% charge.  Please visit the office to pay off balances, rent a boat, purchase Driftwood gear or make your next reservation. Cabins left dirty will be charged $50 an hour for extra cleaning.  First offense will be marked and you will be forced to provide a credit card and security deposit to make another reservation.  Second offense, you will not be welcomed back.

Check In & Check Out

Check-In time: 3 p.m. or later
When checking in, you may head to your cabin, it will be open and ready for you.

Check-Out time: 9 a.m. or earlier
When checking out, please leave the cabin in the condition you found it.

During the Summer Season there are NO EXCEPTIONS to this policy.  You will be assessed a $50 charge for every 15 minutes past check out time.  During Spring/Fall Seasons, it may be possible to arrange in advance for an earlier check-in (noon – 3 p.m.) or a later check-out (9 a.m. to noon) without any additional charge.

Parking/Boat Launch

Parking for the Lakeview, Birchwood and Pine Aire cabins is located in the lot at the beginning of the resort.  You may unload/pack vehicles next to the cabins, but please leave room for others and move to lot when finished.
Parking for the Edgewater, Driftwood Manor, Eagle's Nest, Bayview, Land's End and Pine Point cabins is located next to each cabin.  You are allowed 2 vehicles per cabin, all others should be parked in the lot at the beginning of the resort.  
NO TRAILERS ALLOWED IN RESORT DRIVE.  Please do not bring trailers past the parking lot at the beginning of the resort, there is no room to turn around.  All trailers should be kept in the parking lot.

Boat Launch
The launch road starts in the parking lot.  Trailers MUST be backed all the way down the launch road.  DO NOT turn around in the neighbors driveway.

NO - Pets, Smoking, Fireworks

Sorry, No Pets

We like them, but for sanitary and legal reasons and out of regard for other guests, we can not allow any pets.

No Smoking

Smoking is not allowed in cabins, near other cabins, on beach or on boat dock. If we deem that you were smoking in our cabins, you will be fined $100 and not welcomed back.

No Fireworks

If you are caught using fireworks on the property, you will be fined $100 and not welcomed back.

Linens & Towels

Bed linens are included.

Bath and kitchen linens are not included.

At the end of your stay, please put flat and fitted sheets into used pillow cases.  Blankets can be left on beds.  Please use only the beds you need and leave others made.

Items We Provide


Wifi is available in all the cabins and throughout the resort.

Kitchens in Pine Point, Land's End, Bayview, Eagle's Nest, Driftwood Manor, Edgewater and Pine Aire include:

  • conventional four-burner stove/oven
  • microwave oven
  • upright refrigerator/freezer
  • pots/pans
  • dinnerware
  • glassware
  • flatware
  • utensils
  • coffee maker & filters
  • toaster
  • paper towels & napkins
  • dish soap & sponges
  • trash bags
  • dishwasher (Edgewater, Land's End, Bayview)

Compact kitchens in Birchwood and Lakeview are 40 inches wide and include:

  • two burners and a single kitchen sink in the counter top
  • 7.7 cu. ft. refrigerator with separate freezer
  • overhead microwave oven and additional cabinets including cookware
  • pots/pans
  • dinnerware
  • glassware
  • flatware
  • utensils
  • coffee maker & filters
  • toaster
  • paper towels & napkins
  • dish soap & sponges
  • trash bags

Bedrooms include:

  • Linens, blankets, pillows and comforter
  • Sleeper sofa linens available upon request. Please let us know in advance if possible.
  • Pack-N-Play available upon request.  Please let us know in advance if possible.

Bathrooms include:

  • floor mats
  • toilet paper
  • trash bags

Outdoor items include:

  • picnic tables
  • Weber grills
  • playground area
  • beach & camp fire area
  • canoes, kayaks, standup paddleboards, life jackets, cushions & paddles

Items You Should Bring


  • linens - dishcloths and towels
  • paper plates
  • plastic wrap and aluminum foil
  • coffee grounds
  • sugar and spices
  • salt and pepper
  • food and beverages
  • special appliances - blender, mixer, etc.
  • specialty baking items - cupcake tins, casserole dishes, etc.


  • linens - facecloths and body towels
  • blow dryer, curling iron, etc
  • all personal toiletry items


  • picnic tablecloths
  • charcoal and lighter fluid
  • citronella candles
  • mosquito repellent
  • beach towels
  • beach toys
  • lawn games
  • fishing equipment and bait
  • boating accessories

If you would like additional information regarding any items on this list, please do not hesitate to contact us.

For your shopping convenience, a Wal-Mart Super Center and Trigs Grocery Store is located in Minocqua on Hwy. 70 West, approximately 1 mile west of Highway 51, only 8 miles from Driftwood Lodge.